Privacy Policy

English translation provided for convenience; the Korean version (/kr/privacy) governs.

Hanmill Co., Ltd. (the ‘Company’) processes users’ personal information in the course of inquiries and consultations about the HerEA service, and complies with the Personal Information Protection Act and other applicable laws.

1. Personal information collected

When you submit an inquiry or consultation request, the Company collects the following.

  • Required: name, contact details (email address or phone number), details of the inquiry or work
  • Optional: company name
  • Collected automatically: access logs may be generated while you use the service, and visit statistics are collected through aggregate, cookie-free web analytics (Cloudflare Web Analytics). This analytics does not identify individuals.

2. Purposes of collection and use

  • Responding to and handling inquiries and consultations
  • Providing service information and conducting adoption consultations
  • Identity confirmation and smooth communication

3. Retention period

Personal information collected is retained and used for one year after the inquiry or consultation is completed, and is destroyed without delay once that period has passed or the data subject requests deletion. Where applicable law sets a separate retention period, that period applies.

4. Provision to third parties

As a rule, the Company does not provide users’ personal information to third parties. It may do so only when required by law or with the data subject’s prior consent.

5. Outsourcing of processing and overseas transfer

To operate the service, the Company outsources the processing of personal information as follows, and manages and supervises the processor so that personal information is not processed beyond the purpose of the outsourced work.

  • Website hosting, inquiry intake and email delivery: Cloudflare, Inc. (United States)

To use the service above, users’ personal information may be stored and processed on servers outside Korea.

6. Rights of data subjects and how to exercise them

Data subjects may at any time request access to, correction, deletion or suspension of processing of their personal information, and the Company will act without delay in accordance with applicable law. Requests may be made in writing or by email to the privacy officer below.

7. Destruction of personal information

Personal information whose retention period has passed or whose purpose has been achieved is destroyed without delay. Electronic files are deleted in a way that cannot be recovered, and printed material is shredded or incinerated.

8. Security measures

The Company limits access to personal information to what the work requires, and applies reasonable safeguards such as managing access records and encrypting data in transit.

9. Privacy officer

  • Company: Hanmill Co., Ltd. (주식회사 한밀)
  • Representative: 성마리아나
  • Business registration number: 524-87-03504
  • Address: 경기도 용인시 기흥구 구갈로60번길 9-1, 6층 602-에이135호
  • Contact: [email protected]

10. Changes to this policy

This Privacy Policy applies from August 3, 2026. Any additions, deletions or amendments will be announced on the website before they take effect.