Terms of Service
English translation provided for convenience; the Korean version (/kr/terms) governs.
These terms set out the conditions and procedures for using the HerEA work-delegation service provided by Hanmill Co., Ltd. (the ‘Company’), and the rights and obligations of the Company and its users.
Article 1 (Purpose)
These terms set out the rights, obligations and responsibilities of the Company and users, and the conditions and procedures of use, in connection with the work-delegation service provided by the Company (the ‘Service’).
Article 2 (Nature of the Service)
HerEA is a work-handling service performed by people. When a user hands over work by message, the assigned staff member handles it directly and delivers the result once it has been checked. AI tools may be used in the course of the work, and as a rule a person checks the result before it is delivered.
Article 3 (Accounts)
- Users create an account with an email address and a password.
- An account may be used only by its owner, and the user is responsible for managing their login details.
- Users may delete their account in the app at any time.
Article 4 (User obligations)
Users shall not do any of the following.
- Request work that violates the law or infringes the rights of others
- Provide another person’s personal information without authorization
- Interfere with the normal operation of the Service
Article 5 (Approval and progress of work)
- Work that requires a payment or an external send proceeds only after the user’s approval.
- Approval requests with a deadline state in advance how the matter will be handled if there is no reply, and nothing is handled differently from what was stated.
- The Company does not make payments or send anything externally without the user’s approval.
Article 6 (Fees)
The fee structure and billing conditions of the Service are provided separately, and no fee is charged without the user’s prior consent.
Article 7 (Liability)
The Company provides the Service with the care of a good manager, and bears liability in connection with use of the Service to the extent provided by applicable law.
Article 8 (Governing law and dispute resolution)
These terms are interpreted under the laws of the Republic of Korea, and disputes arising in connection with use of the Service are resolved through good-faith consultation under the procedures set by applicable law.
Article 9 (Changes to these terms and inquiries)
These terms apply from August 3, 2026. Any additions, deletions or amendments will be announced on the website before they take effect. For questions about these terms, contact [email protected].