Real work

We take on the work,
then build a better way to do it.

Each case is laid out as problem → solution → system → result.

01

Translation Work + Dedicated Translation Tool

Problem

Repetitive translation work was taking far too much time.

General AI translation alone could not reliably hold each client's terminology, tone, and quality bar.

Solution

We did not simply split the work across more translators.

We analyzed the client's real translation process and built a dedicated local-LLM translation tool for that work.

System
Sourcededicated AI translationclient terminologyhuman reviewQAQCfinal delivery
Result

It cut the working time substantially.

We did not stop at doing the work — we built a system to do it better.

Diagnose our translation process too →
02

Global Sales Documents

Problem

Materials made for the home market could not go to overseas clients as they were.

Message, product wording, terminology, layout, English tone, and pre-print errors — plain translation was not enough.

Solution

We redesigned the material itself rather than translating it.

We tidied the structure, unified terminology, then reviewed the language and checked it before print.

System
Analyze the source materialrestructureEnglish writing / translationunify terminologylanguage reviewQAQCfinal pre-print check
Result

Not a translation — material you can actually use in overseas sales.

Check our overseas-sales readiness →
03

Overseas Sales + Sales Support Tool (Pilot)

Problem

There was no clear process for how to reach overseas companies and keep selling.

Language and product specs differed by country and client, so people prepared emails and materials by hand, repeatedly.

Solution

First we defined the sales process: target selection · contact research · first email · follow-up · materials · meeting prep · replies · negotiation · closing.

On top of that, we built an AI sales agent as a pilot.

System
Email draftsauto-translationper-country languageproduct-spec fitper-client document tuningfollow-upsrepeat-inquiry supportflags items a person should check
Result

Overseas sales no longer depend on one person's English and repeated manual work.

Check our overseas-sales readiness →
04

Overseas Sales Guide

Problem

They had the product but did not know how to approach overseas companies.

Solution

We built a practical guide covering targeting, contact research, email structure, company intro, follow-up, meeting prep, proposals, negotiation, and closing.

System
Targetingcontact researchfirst contactfollow-upmeetingproposalnegotiationclosing
Result

Not one person's experience — a sales method the team can reuse.

Check overseas-sales readiness →
05

Multilingual Customer Service Operations

Problem

Inquiries came in several languages, but a dedicated person per language was not feasible.

Solution

AI supports translation, classification, drafting, and knowledge lookup; people handle exceptions, sensitive issues, and responses that need authority.

System
Intakelanguage checktype classificationknowledge checkdraft replyinternal check if neededcustomer responserecord
Result

As languages grow, the service standard stays one.

Talk about work to improve →
What these prove

HerEA does not sell one solution. We solve the operating problem first.

Translation tool
Custom AI + process improvement
Global documents
Language + QA/QC + execution
Sales guide
Learning + process design
Sales support tool
Sales support tool build (pilot)
Multilingual support
Multilingual support operations

We use approved real examples or demos clearly marked as examples. We do not present fictional metrics, testimonials, or outcomes as real performance.