Design your company's
workflows for the AI era.
Connect workstreams, owners, and approvals into one operating model, and apply AI and agents where they help. Important decisions still reach the right person.
Shared Operations
See multiple teams and workstreams under one structure.
Decision Routing
Important decisions reach the appropriate approver under agreed approval rules.
Managed Workflows
Turn repeat work into defined operating flows.
Audit & Accountability
Keep key changes, approvals, decisions, and results traceable under agreed record-keeping standards.
Dedicated Operations
Coordinate multiple workstreams through one managed service layer.
Operating model
How company-wide work stays connected
Understand
Define scope, people, authority, tools, and priorities.
Design
Structure recurring work and approval rules.
Connect
Assign owners, approvers, and communication paths.
Run
HER EA moves the work forward.
Escalate
Important decisions reach the right person.
Review & Deliver
Results are reviewed, delivered, and recorded under the agreed operating model.
Expand
Move additional work only where the model has proven itself.
Your company keeps the control.
Commitments
Operating standards confirmed in writing and contract
The backbone of enterprise operations. Specific SLA and security terms are confirmed in writing during consultation.
Service levels
SLA framework
Response standard
A named owner responds within the agreed window after a request is received.
Start standard
Work starts at the agreed point, once scope, deadline, and standards are aligned.
Regular reporting
Weekly reports and scheduled reviews keep progress transparent.
Escalation
Uncertainty and delay are escalated immediately through an agreed path.
Quarterly review
We review outcomes together each quarter and tune the operation.
Security
Security · compliance
Least access
Permissions are granted only as far as the work requires, and revoked at the end.
Confidentiality
Information learned on the job is protected under NDA.
Data handling
Storage, access, and disposal policies are documented and written into the contract.
Audit trail
Key actions and approvals are recorded and traceable.
Approval before use
Important decisions proceed only after the designated approver signs off.
Real work
See the result first.
We'd rather show the work than describe it. Each case: requested → handled → decided → delivered → reviewed → next.
We use approved real examples or demos clearly marked as examples. We do not present fictional metrics, testimonials, or outcomes as real performance.
Operations Assistant
Weekly report · bookings & expenses
Finance Assistant
Invoices · reconciliation
Data · Research
Research digest · data cleanup
Customer Support Specialist
KakaoTalk reply log
CS Lead
Reply-quality review
Web Manager
Site updates · forms · analytics
Tech Support
Bug-report triage
QA Tester
Release checklists
Questions before adoption
How long does onboarding take?+
It depends on the scope, people, tools, and approval structure. A defined assignment can begin first; broader adoption follows an agreed onboarding plan.
Does it work with our existing tools?+
We default to the channels and tools you already use. The exact integration scope is confirmed in consultation, after reviewing your environment.
How are data and security handled?+
Permissions are limited to what the work requires and revoked at the end. NDA, data-handling and retention policies, and audit trails are fixed in the contract and in writing.
How are SLA numbers set?+
Response, start, and delivery standards are agreed in consultation to fit your work, and written into the contract. We don't hand down one fixed number.
Minimum term or pricing?+
Pricing follows scope and operating model, confirmed in consultation. Start with a defined scope, then expand.
+ HER TIME
What still needs to stay in-house?
Probably less than you think.
Start with something easy to transfer. See how it works. Then decide what should move next.